Overview

TOF, Inc. ("TOF," "we," "our," or "us") is committed to protecting the privacy of individuals whose information we process. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (tof.io), use our platform and services, or when we process consumer data on behalf of our business customers.

TOF operates as both a data controller (for information about our own customers and website visitors) and a data processor (for consumer data we process on behalf of enterprise clients). This policy addresses both roles.

Summary: We collect information to operate our platform and improve our services. We do not sell your personal information to third parties. You have rights to access, correct, and delete your data. Consumer data in our graph is sourced from permissioned partners and is subject to robust suppression and opt-out processes.

Information We Collect

Information You Provide

We collect information you provide directly to us, including when you:

  • Create an account or register for our platform
  • Submit a contact form or request a demo
  • Subscribe to communications or marketing materials
  • Communicate with our sales or support teams

This may include your name, work email address, company name, job title, phone number, and any information you choose to include in messages to us.

Information Collected Automatically

When you visit our website or use our platform, we automatically collect certain technical information, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and referring URLs
  • Device identifiers and session data
  • Log files and usage analytics

Information from Third Parties

We may receive information about you from third-party sources, including business contact databases, marketing partners, and publicly available sources, for the purpose of understanding and reaching prospective business customers.

How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain our platform and services
  • Process transactions and send related information
  • Respond to your inquiries and fulfill your requests
  • Send you technical notices, updates, and support messages
  • Send marketing communications (where you have consented or where we have a legitimate interest)
  • Monitor and analyze trends, usage, and activity on our platform
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with:

Service Providers

We share information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting, CRM, analytics, email delivery, and payment processing. These providers are contractually prohibited from using your information for any purpose other than providing services to us.

Business Transfers

If TOF is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership and your choices regarding your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Consumer Data in Our Graph

TOF maintains a consumer identity graph containing data about individuals derived from permissioned partner sources, including publisher networks, retail data cooperatives, public records, and registered partner programs. This data is used to power identity resolution and audience targeting for our enterprise customers.

Data Sources and Permissioning

All data in our consumer graph is sourced from partners who represent that they have obtained the necessary consents or have a valid legal basis for sharing consumer data with us. We conduct ongoing due diligence on our data supply chain to ensure compliance with applicable privacy laws.

Use Restrictions

Consumer data in our graph is not used for employment screening, credit decisions, insurance underwriting, or any purpose covered by the Fair Credit Reporting Act (FCRA). Our contracts with customers prohibit such uses.

Suppression and Opt-Out

Individuals may request suppression of their data from our consumer graph by submitting a request through the methods described in the "Your Rights" section below. Suppression requests are honored within 30 days and propagated to active customer deployments.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Know / Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request that we correct inaccurate or incomplete information.
  • Right to Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell personal information. If you believe your data is being sold, please contact us.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Right to Data Portability: Request a machine-readable copy of information you provided to us.

To exercise any of these rights, or to submit a consumer data suppression request, please contact us at privacy@tof.io or write to us at the address below. We will respond within 45 days of receiving a verifiable request.

Data Security

We implement and maintain technical and organizational security measures designed to protect your information against unauthorized access, loss, destruction, or alteration. These measures include encryption at rest and in transit, access controls, network segmentation, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature and sensitivity of the data, the purposes for which it is processed, and applicable legal requirements.

Account information is retained for the duration of the customer relationship and for up to three years thereafter for legal and business purposes. Consumer graph data is subject to ongoing freshness and suppression processes to ensure accuracy and compliance with deletion requests.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. We use the following types of cookies:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings and, where applicable, our cookie consent manager. Note that disabling certain cookies may affect the functionality of our website.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us at privacy@tof.io.

Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending an email notification to customers on record. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

  • Email: privacy@tof.io
  • Mail: TOF, Inc. · Attn: Privacy Team · 228 Park Ave S, Suite 580 · New York, NY 10003

For residents of the European Economic Area, TOF, Inc. is the data controller responsible for your personal information. You also have the right to lodge a complaint with your local data protection authority.